Years ago, I was doing gigs on Fiverr. Mostly Excel work — macros, pivot tables, solver models. I had a profile and a handful of listings, and I’d written about that whole love/hate experience back in 2017 (short version: the clients who treat you like a vending machine are the price you pay for the ones who bring you genuinely interesting problems). One day, a genuinely interesting problem showed up.

A training company needed help scheduling their staff. Multiple clients, multiple courses, multiple instructors, limited hours, shared equipment, weird simultaneous constraints. Classic Operations Research territory. I said yes.
Continue reading “The Client Who Changed His Mind (And Why I Finished the Job Anyway)”
